AMP Coaching (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect the following types of personal information when you interact with us: • Contact details (name, email address, phone number). • Payment details (processed securely through Stripe — we do not store card information). • Health, training, or lifestyle information you provide when signing up for coaching programs. • Account activity and communications through our platforms (Pulse and Everfit). • Website usage data, including cookies and tracking pixels (e.g. Facebook/Meta Pixel, Google Analytics).
2. How We Use Your Information
We collect and use your information to: • Provide you with our coaching services and programs. • Process payments and manage your subscriptions. • Communicate with you about your training, account, and program updates. • Improve our services and client experience. • Comply with legal and regulatory obligations. • Deliver relevant advertising and marketing through tracking technologies (e.g. cookies, Meta Pixel).
3. How We Store and Protect Your Information
Your personal details are managed securely through trusted third-party platforms: • Stripe for payment processing. • Pulse for program delivery and communications. • Everfit for coaching, training plans, and performance tracking.
We take reasonable steps to protect your information against misuse, interference, loss, and unauthorised access, including encryption and secure storage measures.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information only with: • Service providers such as Stripe, Pulse, and Everfit to deliver services to you. • Marketing and analytics providers (e.g. Meta/Facebook, Google) where you have consented to tracking cookies. • Legal or regulatory authorities when required by law.
5. Cookies and Tracking
Our website and platforms use cookies, tracking pixels, and similar technologies to: • Improve user experience. • Analyse website traffic and engagement. • Deliver targeted advertisements.
You can control or disable cookies through your browser settings. Please note this may affect site functionality.
6. Your Rights
Under the Australian Privacy Principles, you have the right to: • Access the personal information we hold about you. • Request corrections to your information if inaccurate. • Opt out of marketing communications at any time. • Withdraw consent to data processing where applicable.
To exercise your rights, please contact us (details below).
7. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or services offered. The updated version will always be posted on our website.